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Last updated: 17th May 2021

Laws/Rules/Policies/Circulars/Guidelines/Notifications (GRS)

 

 

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4.

Grievance Redress System Guidelines, 2015 (Revised 2018)

3. Formulation of practicable strategies for ministries/divisions and review of the future plans about management of public grievences
2. Instructions relating to measures by ministries/divisions on receipt and disposal of complaints and reporting to the Cabinet Division
1. Activities relating to the Grievence Redress System (GRS)